We offer accident management, claims handling, and other support services via our sister company and key sub-contractor Linkfield Accident Management Ltd (LAM).
LAM was set up in 1996 with the simple aim of reducing our UK Public Sector clients’ motor insurance expenditure by reducing their claims costs.
Since then, LAM has developed a first class dedicated claims management service which today operates extremely efficiently for our NHS and Central Government clients.
UK-based call centre (0330 002 3331) and online reporting service
Upload video footage and images to help support claim
Nationwide coverage of specialist repairers (the majority of which are BSI accredited and hold a host of Manufacturer approvals) with electric and hybrid repair capabilities.
End-to-end notification and tracking
Independent engineers perform desktop and/or full physical inspections to assess and validate all repair costs to ensure the most appropriate repair methodology is followed and parts used.
Provided throughout repair via text and email
Subject to availability, a Class A vehicle will be provided by LAM approved repairer while insured vehicle is undergoing repairs
Recovery of costs and losses (such as an excess payment) from a non-fault accident where there is an identifiable third party.
If required, referral to LAM’s vehicle hire partner, that may (subject to acceptance criteria and entering into a credit hire contract) be able to provide a comparable replacement vehicle following a non-fault accident.
Total loss settlement and environmentally compliant salvage management.
Support in recovering losses from the Motor Insurers’ Bureau for road accidents caused by uninsured or untraced drivers.
If required, introduction to LAM’s specialist legal partner (Linkfield Claims Services Ltd) that can offer assistance if injury has been suffered as a result of a non-fault accident.
